
Corporate IT Consultancy
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What is Corporate Maintenance?
Annual maintenance agreements made on a corporate basis are based on the principle of keeping a system, received in working condition, operational by performing periodic preventive maintenance throughout the agreement period.
The aim of maintenance agreements is not to fix malfunctions, but to ensure the system runs non-stop, thereby preventing potential loss of workforce and data.

These are maintenance, repair, and technical support services generally carried out on an annual basis and based on unlimited on-site service. Within the framework of the agreement, the customer can have periodic maintenance performed on all their computers and peripherals, and also have all problems arising during the year resolved with priority by expert personnel in the relevant departments of Tekprosis Computer.

If the customer wishes, services such as operating system support, virus removal support, and personnel outsourcing can be added to the scope of this agreement. For problems that cannot be resolved on-site, defective products are taken to the relevant departments of Tekprosis Computer and a spare device is left in their place. Thanks to the detailed service report given at the end of the year, institutions can plan their device investments.
Our corporate maintenance services are provided for the whole of Istanbul. Service is provided to our customers outside Istanbul with daily trips.

What is the Advantage of Having a Corporate Maintenance Agreement?
Our customers with corporate maintenance agreements are our priority customers. Depending on the nature of the specified malfunction, the fastest and most effective method is determined from our phone, remote connection, or on-site services. A spare product is provided to replace the defective one. Our customers do not suffer business loss due to hardware failure. They are instantly informed of technological developments and do not pay extra fees. Additionally, they receive a 35% discount on all services outside the scope of the agreement.

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OUR SERVICES
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HİZMET SÜRECİMİZ
Nasıl Çalışıyoruz?
Profesyonel hizmet anlayışımız ile projelerinizi baştan sona yönetiyoruz

Keşif
Müşteri'lerimizin mevcut yapısını, yazılım ve donanım gereksinimlerini analiz ediyor, Müşteri'lerimizi tanıyor ve doğru bir şekilde yönlendiriyoruz.

Planlama
Doğru ve Müşteri odaklı yapılan keşifler sonucu Müşteri'lerimiz ile birlikte hedeflerimiz doğrultusunda planlamalar yapıp problemleri çözüme kavuşturuyoruz.

Uygulama
Hedeflere uygun planlar; Tekprosis'in bilgi birikimi, çözümleri, müşteri odaklı yaklaşım ve kusursuz saha tecrübesi ile sistematik bir şekilde hayata geçiriyoruz.

Teslim
Üstlendiğimiz hiçbir işi projeyi teslim etmeden bırakmıyoruz. Hizmet verdiğimiz her müşterimiz gibi sizde Tekprosis deneyimini hissetmelisiniz.
